We are thrilled to introduce a new feature for our members: the Quick Rate. As some of you already know, we operate as a lean-agile team, which means continuous improvement is a core value for us. One way we live this principle is by always looking at user feedback, and seeking ways to improve our user experience…
This week we’re rolling out a new feature which we hope makes it easier for our users to give us feedback on specific cigars they do or do not like. We’ve long had the idea of Tasting Notes which users can enter to capture their personal reactions to a given cigar. This gives you a way to keep notes on what you’ve smoked, and provides feedback which drives our Profile Advisor feature to occasionally suggest changes to your profile.
You can use these Tasting Notes to specify how much you liked the cigar, which aromas and tastes you experienced, whether you smoked it based on Cigar Sense’s recommendation, and whether you want to see the cigar in your recommendations in the future.
You can also share your Tasting Notes with your friends if you wish, via common social media platforms.
While this Tasting Note capability has served its intended purpose, and is not going away, we’ve come to recognize that it can be a lengthy process for a member to fully enter one. We wanted to give you a quicker way to tell us about cigars you do or do not like. That way is what we call “Quick Rate”, and the feature is now live on our site. Anytime you are viewing a list of cigars, be it your recommendations, or a set of search results, now when you click on the familiar grey notebook icon, you will see a pop-up menu offering you several choices.
From this menu you may:
- Like the cigar (thumb-up icon)
- Dislike the cigar (thumb-down icon)
- Hide the cigar from your recommendations, or
- Enter a full Tasting Note
Whenever you use this feature, a Tasting Note will be automatically created for you, with only a minimal amount of info in it.
If you want to later, you can always retrieve and update the Tasting Note to add more detail by clicking on the blue notebook icon you’ll see next to the cigar in the future. In the meantime, we quickly capture your overall reaction to the cigar, and will use this to give more input to Profile Advisor. The more you use these features to give us feedback, the more quickly we can get your preference profile “dialed in” to give you the best possible cigar recommendations. We hope you’ll enjoy using this, and look forward to your feedback!